Returns & Exchanges
We want you to feel as beautiful as you look in our designs, which is why we offer a 30-day return window for items in their original, unworn condition with all tags attached. Please note that custom-made bridal gowns and final sale items are non-returnable to maintain the exclusivity of our collection.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Package Your Items
Carefully place the unworn garments in their original packaging, ensuring all designer tags and security seals remain intact.
Ship with Ease
Print the prepaid shipping label provided through the portal and drop off your package at any authorized carrier location.
Receive Your Refund
Once our quality control team inspects the return, your refund will be processed back to your original payment method within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing