Frequently Asked Questions
Everything you need to know about your Morilee shopping experience.
How do I find the right size for my gown?
We recommend referring to our official Size Guide available on each product page. Since bridal and evening wear sizes often run smaller than everyday apparel, please take accurate measurements of your bust, waist, and hips before selecting a size.
What is the typical shipping timeline for a wedding dress?
For items in stock, shipping usually takes 5-10 business days. However, for special orders or customized gowns, delivery can take between 12 to 16 weeks. We recommend ordering at least 6 months before your event.
Can I return or exchange my order?
Due to the delicate and made-to-order nature of our garments, we offer a 14-day return policy on select ready-to-wear items only. Custom gowns and final sale items are non-returnable. Please ensure all tags remain attached.
Are alterations included in the purchase price?
The purchase price covers the garment only. Any necessary alterations to achieve the perfect fit are the responsibility of the customer. We recommend consulting a professional bridal tailor for the best results.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and offer flexible financing options through services like Affirm or Klarna for qualifying purchases.
How can I verify if a Morilee dress is authentic?
To ensure you are purchasing an authentic Morilee original, only shop through our official website or one of our authorized retailers listed on our 'Store Locator' page.